Warranties

At Stérilor, we understand that purchasing a treatment device is an investment. We do everything we can to provide you with the best warranties on the various components of our devices. Stérilor products are sold with a warranty that varies depending on the product range.


Below are the details of the warranties (unit, electrolysis cell, and probes):


EVO One

  • Unit: 2 years
  • Electrode: 3 years


EVO Uno

  • Unit: 3 years
  • Electrode: 3 years


EVO DUO

  • Unit: 3 years
  • Electrode: 3 years
  • pH probe: 1 year


EVO pH

  • Unit: 3 years (excluding consumables)
  • Blue pH probe: 1 year


EVO Rx

  • Unit: 3 years (excluding consumables)
  • Redox probe: 1 year


Stéridos

  • Unit: 2 years
  • Redox probe: 1 year
  • Santoprene tube: 1 year
  • Roller holder: 1 year

After-sales service warranties


All after-sales service interventions and spare parts used in repairs are guaranteed for 3 months.


Eco-contribution


In accordance with environmental regulations, an eco-contribution is applied to some of our products to contribute to the collection and recycling of end-of-life electrical and electronic equipment.


The applicable amounts are as follows:

  • €0.60 excl. tax for electrolysers
  • €0.14 excl. tax for control and dosing devices


This eco-contribution is included in the displayed price and paid to approved organizations responsible for the treatment and recycling of equipment.


After-sales service


If you have any questions, encounter any difficulties, or your point of sale has closed, please contact your nearest dealer. You can also contact us via the contact form.